Our two schools have been clients of Thorne Widgery for a number of years now, using their accounting, auditing and payroll services
My own relationship started in summer 2021 when I took on a new role within the two schools as School Business Manager.
I had very little understanding of the day-to-day accounting processes of the school and the way in which Xero is used to support these. I also had no experience of preparing for the annual audit process so I needed a professional and experienced support system in place to help guide me through.
The support that I have received from Taz has been, and continues to be, incredibly helpful. He has been professional, patient and thorough in all that he has shown me.
When I have needed to revisit areas that I had not quite got to grips with he has been able to provide support over the phone, via email and in person.
For Xero specific queries that I have had, and I have had quite a few in the last few months, the Xero support team have been very supportive. They have been prompt in replying to my queries and have always given detailed and easy to follow instructions to talk me through resolving my issues.
The initial training and continued support from Taz, and from the Xero support team, has enabled me to learn about this area of my new job role very quickly, I was very much thrown in at the deep end and had to hit the ground running. I would not have been able to do this without the support and training that I have received from them.
The team are professional, courteous, supportive and thorough and I would not hesitate to recommend Thorne Widgery to other school academies that might be looking for similar support.
School Business Manager
Stretton Sugwas C of E Academy & Burghill Community Academy